New Samsung Verizon 4G LTE Modem (Needs Software Update)

Got the new Verizon 4G Modem on Friday. Prior Modem was Sprint Overdrive. There is no display on the Samsung Modem. It only has LED lights. They work OK, but there are some glaring deficiencies.

The WORST is that the GREEN LED glows SOLID when CHARGING and when FULLY CHARGED. The only way to know if the Modem is charged is to log onto the Router Web Page and look there. That is not efficient or acceptable.

The software should be UPDATED to have the LED BLINK during charging and become SOLID when FULLY CHARGED. This is a normal practice in the electronics industry and is a major oversight in this new product. This should be an easy software update that can be pushed to the device.

Reply 1 : New Samsung Verizon 4G LTE Modem (Needs Software Update)

Only Sprint could issue new firmware. It's possible the same is true from Verizon.

Reply 2 : New Samsung Verizon 4G LTE Modem (Needs Software Update)

My Overdrive was updated several times by Sierra Wireless, the manufacturer, not Sprint.

And, in fact, the first Samsung update DID come out a few days ago directly from SAMSUNG on its website and had nothing to do with Verizon.

Reply 3 : New Samsung Verizon 4G LTE Modem (Needs Software Update)

It makes it impossible to tell if we have an update except by checking at the source(s).