Saturday, March 19, 2011

HP dv7t se delivery delayed twice. No proper reasons given

Ordered my dv7tse on Feb 24th.

Estimated delivery was Mar 7th, which got delayed to Mar 18th, which is now delayed AGAIN to April 1st.



The sad part is I am not being given any proper answer (I escalated the issue!), except for a canned "parts shortage" from every talking head at their support center. They wont tell we what part (apparently they don't have that info from the warehouse!).



Are others facing delays in their delivery as well? Mine is a very generic configuration (nothing fancy), so am at my wits end to figure out why I will not have a laptop for ATLEAST 5-6 weeks after HP has charged money on my CreditCard (Feb 24th).

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